Below you will find a write-up about some of the most significant enhancements.
System Five now makes it easier to manage and display Country of Origin information for inventory items. This enhancement helps businesses comply with labeling regulations and improve transparency for customers.
You can now define and customize country of origin details directly in the Setup Wizard:
| Field | Description |
|---|---|
| Country | Select a country code (e.g., CA for Canada) |
| Code | Set 3-char. code CA, CAP (Product of Canada), or CAM (Made in Canada) |
| Description | Add a label like “Made in Canada” |
| Image | Upload or select an image to print on inventory labels |
| Tools Tab | Set country of origin globally by Brand, Supplier, or Part Number |
We’ve completed a major enhancement to the legacy Price Quantities feature in System Five, making it easier and more accurate to manage inventory priced by bulk quantities—such as per hundred or thousand units.
Improved Cost and Price Calculations
The system now supports more precise pricing for items sold in bulk (e.g., screws, nails, wire, Jello packs), using Cost/Price per Hundred or Thousand units.
Utility for Existing Inventory
A new utility allows you to update existing parts with stock to use the enhanced Price/Cost Units feature—no need to re-enter inventory manually.
Data Load Integration
The Data Load process has been updated to include the necessary fields for seamless conversion to the new pricing model.
This enhancement is ideal for businesses that:
System Five continues to evolve with new features that make payment processing more flexible, transparent, and compliant. Here’s what’s new:
You can now apply payment fees or surcharges when customers make payments on account.
The system will:
You can choose to apply the fee using either:
PAYMENTFEE) — taxable and customizable⚠️ Important: Do not select both a part number and a ledger number. If you need the fee to be taxable, use the part number method.
For setup instructions, visit the Windward Wiki. Due to the complexity and nuance here, we recommend that a Professional Services Team member do this for you. Talk to your account manager to arrange this.
For merchants using Netepay Hosted with PayAPI, System Five now supports applying payment fees during card-not-present transactions—such as online or phone orders.
This enhancement helps merchants recover processing costs and maintain compliance with regional fee regulations.
System Five now distinguishes between EMV-present and card-not-present transactions:
New fields have been added to the Setup Wizard (version 7.0.3.34 and later) to help merchants adjust both merchant and customer copies of the slip. Be sure to restart System Five after making changes.
These updates give merchants:
We’ve added new flexibility to how System Five handles PIN Pad resets during invoice processing. This update improves performance and ensures compliance with EMV standards, especially for devices like the Verifone P400, which can take 2–3 seconds to respond.
You now have three options for how the system sends the PIN Pad reset command:
After a payment is made, a mandatory reset command is sent to ensure the customer’s card is removed from the PIN Pad. This check always waits for a response, as required by EMV standards. If the card is still inserted:
System Five has introduced a helpful enhancement to the Orders tab within Purchase Orders, specifically for managing Special Orders. This update gives users more visibility into the units associated with special order items, making it easier to track and manage serialized inventory.
You can now customize the Orders tab to include the following columns:
Previously added fields like Invoice Type and Invoice Subtype are also available, and users can click the Invoice or Unit button to open the associated records directly.
This enhancement helps:
For example, if you're ordering a replacement part for a specific unit (like a generator or refrigerator), you can now see exactly which unit it's tied to—right from the Purchase Order screen.
What’s New?
System Five has enhanced the way it handles reserving stock that’s already on order—especially for inventory items managed in packs (like boxes of gloves, cases of drinks, etc.).
Previously, if you ordered items in packs (e.g., a pack of 6) and used the “Explode Ordered Quantity” option, the system didn’t correctly let you reserve the right number of items from a purchase order that hadn’t been received yet. For example, if you ordered 1 pack (which should become 6 items), you couldn’t reserve more than 1 item until the order was received, even though you should have been able to reserve up to 6.
Now, the system correctly recognizes the total quantity based on the pack size—even before the order is received. So, if you order 1 pack of 6, you can reserve up to 6 items from that purchase order, making inventory management much smoother and more accurate.
This update is especially helpful for businesses that:
How to Use It
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Take a look at all of the fixes and enhancements visit our Release Notes Page at
windwardsoftware.com/release-notes
If you'd like a customization for your business please consider
Requesting A Product Enhancement
Windward has a new updater for customers on version 7. Schedule an appointment to get the newest version with easy updates enabled https://www.windwardsoftware.com/bookings
Customers are required to be on an active Windward Maintenance Contract or a Windward System Five on Cloud subscriber to install or receive product updates. The Windward Maintenance Contract is a standard annual business expense for all Windward System Five users. Windward Software is in business to support your business, and this plan allows us to bring value to you when you need us most.
Find out more on the Windward Maintenance Contract site.