Windward Insider Blog

Efficiently Tracking Rental and Service Histories

Written by Windward Software | Aug 15, 2024 5:57:00 PM

In the ever-moving world of equipment rentals and services, keeping track of each item’s history is important for maintaining efficiency and ensuring customer satisfaction. Windward System Five offers a comprehensive solution that simplifies this process, allowing businesses to monitor usage and plan maintenance effectively.

The Business Problem:

In the equipment rental and service industry, businesses often face several challenges when it comes to tracking rental and service histories. These challenges can impact efficiency, customer satisfaction, and overall profitability. Here are some common problems businesses encounter:


The Software Solution:

Windward System Five's rental management system is designed to streamline the tracking of rental and service histories. Here are some of the key features that make it an invaluable tool for businesses: 

3. Automated Alerts: Windward Software allows businesses to set up automated alerts for maintenance schedules and rental returns. This helps in proactively managing equipment, reducing the risk of overbooking or missed maintenance.

4. Detailed Reporting: The software generates detailed reports on rental and service histories, providing valuable insights into equipment performance and usage patterns. These reports can be used to make data-driven decisions about inventory and maintenance management.

 

Enhanced Features with System Five

System Five provides several features to assist with the tracking of rental and service histories:

  1. Rental and Unit Tracking: System Five offers a Rentals module that integrates with customer records, making it easier to manage rental histories. It also allows you to assign customers to invoices and units to customers, enabling you to items sold or track work done to customers equipment. 

  2. Rental Price Schedule Exceptions: This feature allows rental clients to use rental price schedules when choosing a price schedule for a new customer. It enables users to assign preferred pricing to select customers for rentals and labor.

  3. Process Tracking Module: Originally designed for photo finishing shops, this module can track virtually any process that contains a series of steps or stages. Each stage can have a different Lead Time and Interval so you can accurately track progress.

Windward System Five offers a comprehensive solution for businesses in the equipment rental and service industry to efficiently track rental and service histories. By centralizing data management, providing real-time visibility, automated alerts, and detailed reporting, businesses can streamline operations and enhance customer satisfaction. 

How To Get Started:

To learn more about how Windward Software's ERP can benefit your business, schedule a live system demo and take the first step towards improving efficiency and profitability.

Book your live system demonstration today!