With Windward System Five, you can easily schedule jobs for your technicians. Your Service Writer enters the job into the system at the time of the intake call or appointment. They simply take notes about the problem that needs to be resolved, quote the customer if necessary, and then you're ready to assign it to the next available technician. This ensures that your technicians are always busy and that your customers are getting their repairs done in a timely manner. |
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Have you ever wondered what technicians are working on and how much it is costing per job? With Windward System Five, you can keep track of your technicians' workload and efficiency. The software tracks their time and job status, so you'll never have to wonder whether or not a job is getting done. |
Not sure what parts you need for a particular repair? No problem!
With Windward System Five, you can create service packages using kits. This ensures that you don't miss adding parts to a particular job, and you can even reclaim some costs by automatically adding shop supplies. Kits also reduce unnecessary tasks for technicians, so they can focus on repairs.
Keep track of your parts inventory with ease using Windward System Five. The inventory management software automatically keeps track of what parts are in stock and helps you reorder them when they're running low. This ensures that you keep an appropriate amount of parts on-hand so your technicians always have what they need to get the job done right. |
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With Windward System Five, billing and invoicing are a breeze. The software generates invoices based on the parts used for the job and the work that has been completed, so you can collect what is due from your customers. This saves you time and ensures that your customers always receive accurate bills for the work they've had completed.
Windward System Five is the perfect solution for any business owner looking to make their service department run more smoothly. With its easy-to-use scheduling system, technician tracking features, and parts inventory management capabilities, Windward System Five takes all the guesswork out of service management. | Watch: Coordinating Service & Repairs with Windward System Five |
If you're already a client, check out the new "Managing Service in Your Business" package from Windward Professional Services.
Our Professional Services team is dedicated to helping you get the most out of your ERP, Windward System Five.
Call one of our Business Developers at +1 (800) 663-5750 to discuss whether Windward System Five on Cloud is a fit for your service business.