The
Better Business Bureau (BBB) sets out to create a society of
trustworthy businesses who meet and/or exceed industry standards, strive to attain
best practices, and works to the
benefit of the marketplace. As the BBB sees trust as a function of two primary factors, integrity and performance,
Windward Software thus works to attain both of those factors in all circumstances related to their business. Typically speaking, performance in the eyes of the BBB is based upon a business' track record to deliver
optimum results in addressing customer concerns and needs in a timely and effective manner. Keep in mind that a BBB accreditation is not attainable for everyone, as not all companies are eligible. Windward Software on the other hand has an
A+ BBB rating, where BBB assigns letter grades from A+ (highest) to F (lowest) based on several points, such as:
- Type of Business
- Time in Business
- Competency Licensing
- Complaint Volume
- Unanswered Complaints
- Unresolved Complaints
- Serious Complaints
- Complaint Analysis
- Complaint Resolution Delayed
- Failure to Address Complaint Pattern
- Government Action
- Advertising Review
- Background Information
- Clear understanding of business
- Mediation/Arbitration
- Revocation
Thus, it is evident that Windward Software excels in these fields in order to continually attain an A+ Better Business Bureau rating.
This again is Windward Software's commitment to customer service and exceeding business standards within the software industry.
Because at Windward Software, "We help you run your business, instead of just reporting on it".
Call us toll free in North America at 1-800-663-5750 or visit us at www.windwardsoftware.com and learn how our integrated solutions can benefit your business.
By: Calum Lloyd
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