Sometimes your customer's journey requires them to return a product due to failure. As a retailer you have your customers' loyalty top of mind, but also have to balance the potential loss in profit that comes along with such a transaction. On top of that, your suppliers are protective of their own bottom line. So, how can you win the RMA game?
Windward Insider Blog
Regardless of what industry you are in, early payment discounts are a proactive way to reduce your costs on the Accounts Payable side. Many businesses are faced with the preservation of cash dilemma. What if you had a strategy to take advantage of the power of early payment discounts while remaining cashflow positive?
Appointment scheduling is often your first interaction with a client. Windward's Integrated Service & Delivery Appointment Scheduler helps you make a good first impression by quickly finding open appointments. It also helps you avoid scheduling conflicts and helps assure that your appointments go smoothly throughout the day.
Everybody loves a good sale, especially discounts centered around a holiday. With President's Day around the corner in the US, we figured we would cover a bit about Windward's comprehensive Promotions module.
Every business owner knows the challenges that come along with planning promotions.
Your company’s commission structure is a critical piece of your sales organization. How you pay your sales reps not only affects your profitability, but can also help you to attract and retain top sales talent.
Whether your business has a commission-only structure or a base salary plus commission, you’ll need to decide how to set your commission rates.
An increasing number of small businesses are shifting from running brick-and-mortar locations and have been dabbling with accepting over-the-phone and e-Commerce payments. Keeping their customers' payment data secure in this rapidly changing environment has its challenges and learning opportunities.