Sometimes your customer's journey requires them to return a product due to failure. As a retailer you have your customers' loyalty top of mind, but also have to balance the potential loss in profit that comes along with such a transaction. On top of.
Windward Insider Blog
We've all seen it, the ridiculous refund request from the person that thought they could "rent your item for free." Big-Box stores have trained customers into this behavior, by taking ANYTHING back in ANY CONDITION. Standing your ground to prove a.
