Windward Insider Blog

If you're in charge of managing a service department, you know that it can be a tricky business. There are a lot of moving parts, and it's easy for things to fall through the cracks. But there's no need to worry! Windward System Five can help you manage your service department with ease. From scheduling jobs to tracking technicians to managing parts inventory, Windward...

Chances are you already rely on cloud computing to solve the challenges faced by running your business, whether you're firing off e-mails on the move or using a bunch of apps to help you manage your workload.

Cloud is fast becoming the new normal.

Sometimes your customer's journey requires them to return a product due to failure.  As a retailer you have your customers' loyalty top of mind, but also have to balance the potential loss in profit that comes along with such a transaction.  On top of that, your suppliers are protective of their own bottom line. So, how can you win the RMA game?

Regardless of what industry you are in, early payment discounts are a proactive way to reduce your costs on the Accounts Payable side. Many businesses are faced with the preservation of cash dilemma. What if you had a strategy to take advantage of the power of early payment discounts while remaining cashflow positive?

Appointment scheduling is often your first interaction with a client. Windward's Integrated Service & Delivery Appointment Scheduler helps you make a good first impression by quickly finding open appointments. It also helps you avoid scheduling conflicts and helps assure that your appointments go smoothly throughout the day.

An increasing number of small businesses are shifting from running brick-and-mortar locations and have been dabbling with accepting over-the-phone and e-Commerce payments.  Keeping their customers' payment data secure in this rapidly changing environment has its challenges and learning opportunities.  

Offering delivery as a service is an essential component to any business these days.Managing these deliveries takes a great deal of human capital, and you need a way to appropriately schedule, handle the logistics of building the loads, and accurately get your goods and services to the right people at the right time.