Windward Insider Blog

How a Connected Point-of-Sale System Improves the Customer Experience

A point-of-sale system, or POS, is a key part of any retail operation. It's the store system through which customers make their purchases and clerks ring up sales. In recent years, there's been a shift towards POS systems that are connected, meaning they connect your online, in-store, and backroom functions. 

Avoid Shiny-Object Syndrome: Proven Software Drives Operational Gains

As a business owner/operator, you are always looking for ways to improve efficiency and profitability. It can be tempting to try new tools when you are frustrated with the results of your current systems. However, newcomers in the software industry sometimes enter the market with little to no experience and miss the mark when it comes to your company's best interests.

Why Should My E-Commerce Solution Be “Talking To” My ERP?

Shoppers expect the same experience online as they do in-store. Your Point of Sale and Inventory Management system isn’t something that your customers can see, but it can make a world of difference in the level of service you can provide them. Read on to see why your E-commerce solution should be connected to your ERP.

5 Ways Business Management Software Manages Your Online Sales

Integrate your online sales with your in-store sales with easy-to-use retail management software

You started your small business two years ago and now your online sales are going gangbusters. Customers, especially out-of-towners, like the ease of clicking a few buttons to do their shopping. But here’s the dilemma, you and your staff are also busy running your retail...

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