In the rental industry, keeping your equipment in top-notch condition isn’t just about business—it’s about delighting your customers and boosting your bottom line.
Imagine the frustration of a customer when their rental item breaks down mid-use. Regular maintenance and swift repairs prevent such scenarios, ensuring your equipment is always ready to go.
Continue reading to learn how Windward System Five can keep your customers happy and your profits soaring.
The Business Problem:
Here's why maintenance matters:-
Minimizing Downtime: Equipment downtime can be costly. When rental items are out of service, it not only affects your revenue but also impacts customer trust. Regular maintenance helps identify potential issues before they become major problems, ensuring that equipment is always ready for use.
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Extending Equipment Lifespan: Proper maintenance extends the life of your rental equipment. By addressing wear and tear promptly, you can avoid more significant repairs or replacements down the line, saving money and resources.
- Ensuring Safety: Well-maintained equipment is safer for customers to use. Regular checks and repairs reduce the risk of accidents, protecting both your clients and your business from potential liabilities.
- When to sell: Figuring out when to convert a rental asset to a sale can be tricky. The business of pricing your used asset to sell requires collecting information about the unit that may not be readily available without the use of an ERP System.
The Software Solution:
Windward System Five provides several features to assist with the maintenance and upkeep of rentals:
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Open-Ended Rentals and Manual Rental Rates: The ability to record open-ended rentals and/or manual rental rates offers flexibility for businesses with varying rental durations or unique pricing structures.
- Renew Rentals Function: This feature includes an option to retain the original salesperson responsible for the rental invoice even after it has been renewed. This is particularly useful for producing accurate commission reports.
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Customizable Rental In/Out Report Grid: Include Ship-to Address and Invoice comments columns, providing more detailed information for rental management.
4. Rental Price Schedule Exceptions: Assign preferred pricing to select customers for rentals and labor, which can be beneficial for businesses that want to offer different pricing structures to different customers.
5. Rental Maintenance Feature: Manage and track the maintenance needs of rental items, ensuring that all equipment is kept in optimal condition.
6. Rental Utilization Report: Track how much time each unit has been rented out along with a total rental count so that you can make pricing decisions, schedule maintenance, and even know when to convert a rental unit for sale.
Windward Software offers valuable features to streamline rental management and maintenance tasks, ultimately helping you boost profits and keep your customers happy. If you're ready to take your rental business to the next level, schedule a live demonstration today to see how Windward Software's ERP can benefit your operation.How To Get Started:
Ready to learn more about how Windward Software's ERP can help your rental operation? Book your live system demonstration today!
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