Windward Insider Blog

Your service department is not a cost of doing business. It should be a major profit center for your Hearth, Patio & BBQ Shop.

Selling goods on consignment is a low-risk way to get more variety into your store while keeping your working capital.  With the right software by your side, you can easily manage consignment stock and enter into supplier-managed inventory agreements.

You've put a lot of time, money, and energy into procuring the goods that you sell.  Now comes the task of setting an appropriate price for those products.  Having an effective pricing strategy helps solidify your position by building trust with your customers, as well as meeting your business goals. 

Chances are you already rely on cloud computing to solve the challenges faced by running your business, whether you're firing off e-mails on the move or using a bunch of apps to help you manage your workload.

Cloud is fast becoming the new normal.

Precise inventory control is an essential part of any well-organized company. The lumber and building materials industry has its unique set of inventory management challenges. Whether you sell by the board foot or assign a part number to each length of 2x4 fir, inventory control software keeps track of your product, so you can focus on servicing your customers.

Sometimes your customer's journey requires them to return a product due to failure.  As a retailer you have your customers' loyalty top of mind, but also have to balance the potential loss in profit that comes along with such a transaction.  On top of that, your suppliers are protective of their own bottom line. So, how can you win the RMA game?