Windward Insider Blog

Benefits of Serialized Units: Beyond Inventory Tracking

Inventory is typically one of the largest assets that your business owns. If you keep a large amount of inventory it is important to have an appropriate strategy to keep track of it. This becomes more complex when your business sells new and/or used units, has units for internal use, and services customer-owned units.  Implementing an inventory management system that is capable of serial number tracking is a good way to maintain control, offer organization and keep customer unit information

5 Tips to Help Protect Payment Card Data

An increasing number of small businesses are shifting from running brick-and-mortar locations and have been dabbling with accepting over-the-phone and e-Commerce payments.  Keeping their customers' payment data secure in this rapidly changing environment has its challenges and learning opportunities.  

Windward Software Named Amongst Best Point of Sale Systems of 2021

Windward Software is pleased to announce that Digital.com, a leading independent review website for small business online tools, products, and services, has named Windward System Five on Cloud  as best point of sale (POS) system of 2021. The top solutions were evaluated based on several core features and customer feedback. 

Tips to Reduce Accounts Receivable Outstanding

Outstanding accounts receivable are among the most significant issues that businesses face, especially when your industry norms are to extend credit to your customers. While some clients may prefer to pay in advance, credit systems are commonly put in place to keep projects moving forward and to smooth out billing across multiple authorized purchasers. Businesses are often left seeking solutions to reduce their receivables aged beyond 30 days and how to prevent that from happening in the

It Takes a Village To Implement Good Software

Everyone has heard the old adage that it "takes a village..."  With all of the people involved in proper software development and implementation, it really does take a village, or perhaps even a valley of people to develop and implement your software.  (Just a small nod to the Okanagan Valley, home of Windward Software) This is especially true when the application is mission critical to your operations.

Mitigating the Impact of Inventory Adjustments

We've all been through it.  Looking high and low for an item that the computer says is there, but you just can't find it.  There are many reasons that there could be a discrepancy. Properly making adjustments to inventory will not only help you maintain good records and reduce wasted time but also keep your staff's sanity in check.

What's New In Update 6.2.4?

Windward Software created Windward System Five in 1984. Since then we have been committed to continuously improving our product by developing features and functionality for our core industries. Version 6.2.4 has had some Enhancements that have made their way into General Release. So... here's a preview.

How You Can Handle Customer Returns With Ease

We've all seen it, the ridiculous refund request from the person that thought they could "rent your item for free."  Big-Box stores have trained customers into this behavior, by taking ANYTHING back in ANY CONDITION.  Standing your ground to prove a point doesn't win you any Customer Service Points, so here we are.  

Review Your Inventory Management Style: Is Push or Pull Better?

Inventory control software can be configured to work with either push or pull management methods.  But with uncertainty in the supply chain "Why not try a blended approach?"

There is an ongoing debate as to which inventory control method works best: ‘push’ or ‘pull.’ Each approach has its pros and cons that require careful consideration. However, for those who use reliable inventory control software, it’s possible to adopt a blended policy on inventory management system with exceptional

Design Inventory Reports, Get Insights, Make Informed Decisions

Ever run a report that fell short of a piece of information that you needed?  Have you struggled with combining data in a spreadsheet just to get the nugget of info that you seek?

Stop wasting time with reports that don't paint the full picture; Start designing inventory reports that give you the insights you need to make informed decisions.

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