Windward Insider Blog

In working with customers across the verticals we support, we're seeing the impact of supply chain disruption and inflation. These topics are everywhere; dominating your news feeds and turning up in your supplier discussions. The reality hits when your Purchase Orders start getting shorted, and your AP Bills for inventory start creeping up. Finding stock at the right time...

Shoppers expect the same experience online as they do in-store. Your Point of Sale and Inventory Management system isn’t something that your customers can see, but it can make a world of difference in the level of service you can provide them. Read on to see why your E-commerce solution should be connected to your ERP.

Your service department isnota cost of doing business. It should be a major profit center for your Hearth, Patio & BBQ Shop.

Selling goods on consignment is a low-risk way to get more variety into your store while keeping your working capital.  With the right software by your side, you can easily manage consignment stock and enter into supplier-managed inventory agreements.

You've put a lot of time, money, and energy into procuring the goods that you sell.  Now comes the task of setting an appropriate price for those products.  Having an effective pricing strategy helps solidify your position by building trust with your customers, as well as meeting your business goals. 

Precise inventory control is an essential part of any well-organized company. The lumber and building materials industry has its unique set of inventory management challenges. Whether you sell by the board foot or assign a part number to each length of 2x4 fir, inventory control software keeps track of your product, so you can focus on servicing your customers.

Sometimes your customer's journey requires them to return a product due to failure.  As a retailer you have your customers' loyalty top of mind, but also have to balance the potential loss in profit that comes along with such a transaction.  On top of that, your suppliers are protective of their own bottom line. So, how can you win the RMA game?